Term and Conditions

Welcome to Essential Men Wear (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website essentialmenwear.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental/guardian consent to use our website and make purchases.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality and all activities under it.

1.3 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the site’s functionality
• Use automated systems to extract data without permission

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings and manufacturing processes.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice.

2.3 Special Categories

For hygiene reasons, swimwear (including Men Swim Shorts and Men Swimwear) cannot be returned unless faulty.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by processing payment and dispatching goods.

3.2 Pricing

All prices are in AUD and inclusive of GST where applicable. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. Your card will be charged when we process your order.

3.4 Order Confirmation

You will receive an email confirmation upon successful order placement.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

4.2 Shipping Options

We offer:

• Standard Shipping: A$12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over A$50 via EMS (15-25 business days after dispatch)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions.

4.4 Customs and Import Duties

International customers are responsible for any customs charges. These are not included in our prices.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unworn, unwashed, and in original condition
• With all tags attached
• In original packaging
• Accompanied by proof of purchase

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Complete the return request form
3. Ship to: Essential Men Wear Returns, 33 Black Point Drive, LOCK, AU 5633, Australia

5.3 Refund Processing

Refunds are issued to the original payment method within:

• Credit cards: 5-10 business days
• PayPal: 3-5 business days

5.4 Return Shipping Costs

Customers are responsible for return shipping unless the return results from our error.

6. Intellectual Property

All content on our website (logos, text, images, etc.) is our property or licensed to us and protected by copyright laws. You may not use our intellectual property without written permission.

7. Liability Limitations

7.1 Product Use

We are not liable for any injury or damage resulting from product use beyond its intended purpose.

7.2 Website Availability

We strive to keep our site available but are not liable for temporary unavailability due to maintenance or circumstances beyond our control.

7.3 Maximum Liability

Our maximum liability to you for any claim is limited to the purchase price of the relevant products.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Governing Law

These terms are governed by the laws of Australia. Any disputes will be resolved in Australian courts.

10. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms and Conditions, please contact:

Essential Men Wear
33 Black Point Drive
LOCK, AU 5633, Australia
Email: [email protected]